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Forum Discussion
williamdecker88
Sep 25, 2022Aspirant
2.4ghz wifi no longer secure on C6300v2 router
I have the C6300v2 Netgear router with 2.4 and 5 ghz wifi networks set up. Until two days ago, both networks were secured with a password. Now, only the 5 is secure. I've been trying to use the ni...
plemans
Sep 25, 2022Guru - Experienced User
Have you logged in through the browser to set it up? Not using the app?
- williamdecker88Sep 26, 2022Aspirant
Thanks for the suggestion. I logged into routerlogin.net and was able to access the wifi settings for my router. When I accessed the wifi settings tab, there was a passcode set for both wifi frequencies - however the 2.4 was still showing as unsecure. I set the 2.4 security option to None and saved it. Then I went back in and set it to WPA2-PSK [AES] and entered a new passcode. I used a passcode with all lowercase letters, no numbers. I also tried a different passcode with lowercase letters and number. Neither try worked and the 2.4 is still unsecured. Also, each time I click the Apply button to save my changes, it results in this screen:
Not sure what I can try next.
Thanks again for replying to my questions 🙂
- plemansSep 26, 2022Guru - Experienced User
what is telling you its unsecure?
- williamdecker88Sep 26, 2022Aspirant
Selecting the 2.4 wifi on my laptop or my iphone shows the network as "open" and/or "unsecured" and no passcode is required to join. My 5.0 wifi requires a passcode to join and has a lock icon next to it.
Also, I did try to change the settings via routerlogin.net in both Chrome and Firefox, but neither option made a difference.