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Forum Discussion
williamdecker88
Sep 25, 2022Aspirant
2.4ghz wifi no longer secure on C6300v2 router
I have the C6300v2 Netgear router with 2.4 and 5 ghz wifi networks set up. Until two days ago, both networks were secured with a password. Now, only the 5 is secure. I've been trying to use the ni...
michaelkenward
Sep 26, 2022Guru - Experienced User
williamdecker88 wrote:
I have the C6300v2 Netgear router with 2.4 and 5 ghz wifi networks set up. 🙂
The C6300v2 is a modem/router. While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
You might like to search there for messages related to your problem.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
I've checked that the router's firmware is up to date as well.
Only a number can confirm that, but in the case of cable modems, there's nothing you can do about it.