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Forum Discussion
williamdecker88
Sep 25, 2022Aspirant
2.4ghz wifi no longer secure on C6300v2 router
I have the C6300v2 Netgear router with 2.4 and 5 ghz wifi networks set up. Until two days ago, both networks were secured with a password. Now, only the 5 is secure. I've been trying to use the ni...
williamdecker88
Sep 26, 2022Aspirant
Thanks for the suggestion. I logged into routerlogin.net and was able to access the wifi settings for my router. When I accessed the wifi settings tab, there was a passcode set for both wifi frequencies - however the 2.4 was still showing as unsecure. I set the 2.4 security option to None and saved it. Then I went back in and set it to WPA2-PSK [AES] and entered a new passcode. I used a passcode with all lowercase letters, no numbers. I also tried a different passcode with lowercase letters and number. Neither try worked and the 2.4 is still unsecured. Also, each time I click the Apply button to save my changes, it results in this screen:
Not sure what I can try next.
Thanks again for replying to my questions 🙂
plemans
Sep 26, 2022Guru - Experienced User
what is telling you its unsecure?
- williamdecker88Sep 26, 2022Aspirant
Selecting the 2.4 wifi on my laptop or my iphone shows the network as "open" and/or "unsecured" and no passcode is required to join. My 5.0 wifi requires a passcode to join and has a lock icon next to it.
Also, I did try to change the settings via routerlogin.net in both Chrome and Firefox, but neither option made a difference.
- plemansSep 26, 2022Guru - Experienced User
did you try a different pc/browser?
- williamdecker88Sep 26, 2022Aspirant
Yep, I tried doing the same steps in both Edge and Firefox. But anytime I went to routerlogin.net, it took me to the cached netgear router login page, not the actual admin login. I tried following the solution in this post but it was not successful.
I then plugged my laptop directly into the router via ethernet - but still no success.
I also tried using another laptop, with both chrome and edge, and also connected via ethernet, but also could not access the routerlogin page.
Complete cache clears on all browsers would not let me get to the routerlogin page.