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Forum Discussion

sthnreb's avatar
sthnreb
Aspirant
Jun 19, 2020

2 day fedex

I just purchased the netgear c1700v modem and it says free 2 day fedex delivery.  However when checking out, it shows 5-6 days delivery time?  Do they simply lie about delivery time?

11 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Something to contact NG about. Nothing we can do about this here in the forums. 

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello sthnreb

     

    Have you contacted support or received your unit yet?

     

    DarrenM

    • sthnreb's avatar
      sthnreb
      Aspirant

      I did contact support and online shopping.  I never received a response.  And no, I still haven't received the modem.  The ad said order now and get 2 day Fedex shipping.  It's been about a week.  My credit card has been charged.  I simply don't have a clue as to what is going on to shipping or if they are out of stock or what?  They did send me a email saying thanks for registering.  I sent back and said I haven't received it, how can I register it?

       

      • sthnreb's avatar
        sthnreb
        Aspirant

        I just received an email saying it is shipping.  "We're happy to let you know your order has shipped via FedEx 2 Day. Please note that due to increased demand, delivery may be temporarily delayed. Remember, if you purchased multiple items they may ship separately."  It did go on to say it may be delayed.  Will post if I ever receive it.  I suppose they meant a week and 2 days?