NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jms23
May 18, 2021Tutor
24 channel from 32? / day 8/ unstable xfinity internet / power 14.3 dBmV / SNR 36.5db
xfinity 400Mb service CM1000 V7.01.01 last 8 days internet drops for 10min to 1-2 hours 5-8 times a day. one coax line straight to my cm. Line levels checked at home show the bottom 3-4 cha...
plemans
May 18, 2021Guru - Experienced User
You also have a lot of errors in the line. Check for bad/old/corroded connectors. Kinks or damage to the line.
going to a 24 channel modem isn't going to help and will potentially hurt as the docsis 3.1 modems enable extended upstream power levels and the ofdma channels can transmit more data
- jms23May 18, 2021Tutor
thank you for replying
% of errors is 0% after the last cm reboot. cable from tap to house was replaced yesterday.
739.75MHz down still has a low SNR compared to peers at 42db
can netgear adjust the channels it uses or put a range of channels or frequencies not to use?
is this in the works as an enhacement somehow?
with LTE and 5G cranking up post pandemic, it seems this will become more of an issue with interference with cable?
- plemansMay 18, 2021Guru - Experienced User
jms23 wrote:thank you for replying
% of errors is 0% after the last cm reboot. cable from tap to house was replaced yesterday.
739.75MHz down still has a low SNR compared to peers at 42db----its at 39. anything over 33 is within spec for snr.
can netgear adjust the channels it uses or put a range of channels or frequencies not to use?---No. its set by the isp
is this in the works as an enhacement somehow?---doubtful as the isp controls it
with LTE and 5G cranking up post pandemic, it seems this will become more of an issue with interference with cable?---per the prior comment, this is a load of bs. the towers might pull some bandwidth and if thats causing the issue, your isp needs another hub for the tower seperate from consumer connections