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Forum Discussion
jms23
May 18, 2021Tutor
24 channel from 32? / day 8/ unstable xfinity internet / power 14.3 dBmV / SNR 36.5db
xfinity 400Mb service CM1000 V7.01.01 last 8 days internet drops for 10min to 1-2 hours 5-8 times a day. one coax line straight to my cm. Line levels checked at home show the bottom 3-4 cha...
plemans
May 18, 2021Guru - Experienced User
From that article
"The PML team found that, of the devices tested, nearly all set-top boxes and cable modems by themselves were able to handle 4G interference expected from typical cellular devices. But the cables, connectors, and signal splitters in a residential set-up can allow signals to leak into the signal path. Retail two-way splitters performed poorly, and half of the consumer-grade coaxial cable products tested failed – that is, had substantial signal errors – at or below the normal signal levels."
It later goes on to say:
"Meanwhile, Ladbury says, improved consumer education and understanding could help minimize problems. "When the cable company installs cable in your house, they typically do it the right way and use quality components. The problem is that, once they leave, you have the freedom to change things – get a new TV, add a line splitter, run new cable, and so forth. And many consumers don't have the knowledge to make the right decisions in those circumstances."
So get decent connectors and cables if you feel that's the issue. There are shielded rj6 cables and higher quality ends/connectors. If the ISP is saying thats the issue, they're responsible for the signal up to the home. In the home, its on you. I've been doing this a while and never seen an issue from cellular broadcasts when everything is ran proper.
You can find proof of anything if you google long enough.
jms23
May 18, 2021Tutor
I would tend to go by your expertise and appreciate the time.
I have a lot of errors on my line and it is from the outside drop back to their service according to the tech.
It is bizarre to me the service provider(comcast) only has nodes that are manageble on the network like 12 miles away. sending guys on polls to change services to adapt to a few modem readings seems like a difficult way to optimize all of the sprectrum they need to manage with docsis to turn it into round trip stable internet.
the tech is in the are and now causing neighbor outages.
I would pay $500+ or more for a service from netgear to manage this and send the needed data back to comcast rather than my last 8 days.
- plemansMay 18, 2021Guru - Experienced User
hopefully whatever the tech is doing in your area fixes the problem.
If not, many times ISP's like to say "its not our line, its your equipment".
I've actually had to rent a modem for a month to prove it wasn't the equipment before.
And it could actually be the equipment. its always a chance of that.