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Macman71's avatar
Macman71
Follower
Jan 20, 2016

3700--100NAS wifi issues

Our Netgear C3700-100NAS router keeps disconnecting our devices from the wifi signal; it happens several times daily. We have the most current firmware, and I've changed the wireless channel as well on both the 2.4 Ghz and the 5 Ghz channels. Nothing seems to be a permanent help. It happens no matter how near or far we are from the router, and it happens to all our wireless devices at the same time.

 

With that said, the two devices that are connected via wire are always on - they rarely, if ever, have had issues.

 

HELP!

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Macman71

     

    Can you send me some contact details I will be able to create a case for you so we can troubleshoot more .

     

    DarrenM