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Forum Discussion
Jkeller22
Apr 02, 2022Aspirant
3G. Vs 5G
I have a ring camera, and was on 3G, internet service provider upgraded to 5G, which is not supported with my ring doorbell. How do I get my 3G back? I really need my ring doorbell. Any help, woul...
Jkeller22
Apr 02, 2022Aspirant
Thanks for the correction. My ring doesn't work at all. When connecting to wifi, I only have the 5g option. The ring I have is not supported by the 5g. Only the 2.4. don't know how to get back the 2.4. Ty
plemans
Apr 02, 2022Guru - Experienced User
Have you connected the phone you're using for the ring setup to 2.4ghz?
Is the 2.4ghz led on the router on?