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Forum Discussion

Stan415's avatar
Stan415
Aspirant
Dec 31, 2019

5 Ghz wifi network drops/disappears frequently

Got a new Nighthawk X4 C7500 a few weeks ago to use with my Comcast Xfinity service. For about the first week, it worked great- no issues. For the last 2 weeks or so, several times a day either the 2...
Stan415's avatar
Stan415
Aspirant
Jan 10, 2020

Any advice at all...

  • darlingt1's avatar
    darlingt1
    Aspirant
    Mar 15, 2020

    Any recommendations?  I can't push or go back on updates since Xfinity controls the firmware.

    • darlingt1's avatar
      darlingt1
      Aspirant
      Mar 15, 2020

      Also this is getting worse.  Drop 2.4GHZ oftern and then 5 GHZ   I have tired everything listed on line from Reset fac default to start over, still has same firmware.  when can we get new firmware update????

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Mar 16, 2020

        What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
        Any Wifi Neighbors near by? If so, how many?

         

        Set 20/40Mhz Coexistence to 40Mhz only.