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Forum Discussion

dmac1026's avatar
dmac1026
Tutor
Nov 08, 2018

5g c7800

I just hooked up my c7800 and I was able to log into my 2.4 but when I switch to 5g and try and put password in thats the same as my 2.4 it wont let me log into the 5g  
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Nov 15, 2018

Have you tried to log into the router and change the SSID and password of the 5ghz and test and see if your devices will connect to the network?

 

DarrenM

  • dmac1026's avatar
    dmac1026
    Tutor
    Nov 15, 2018
    Yes I did try that was on phone with Netgear for 1.5 hours. I went through 3 modems from amazon and sent all 3 back. Netgear couldn’t figure it out.