NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sancarod
Apr 02, 2023Aspirant
5G connection unestable while 2.4 works
My 2.4 connection works but when I tried to connect to 5G it does not. Never had this issue before. I already tried to disconnect the router but it did not work. I also verified the status of the con...
sancarod
Apr 02, 2023Aspirant
I was using Auto for 2.4 and another channel other than 48 for 5g. I changed the channel to 48 for 5g and it seems to be working.
If I experience the issue again, I will try the other suggestions you shared.
Thanks!
FURRYe38
Apr 02, 2023Guru - Experienced User
👍
Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡