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Forum Discussion
gmhelsel
Feb 12, 2017Tutor
5Ghz Channel no longer Auto
Went into the Wireless Setup, then Wireless Network (5 Ghz) and changed the Channel from Auto to something else - just playing around really. Now I can't go back to Auto. The option is no longer th...
DarrenM
Feb 14, 2017Sr. NETGEAR Moderator
Hello gmhelsel
Did you change any other settings like the modem region or anything? Also did you try another web browser?
DarrenM
gmhelsel
Jul 22, 2017Tutor
Didn't change region, have tried IE, Edge, Chrome and Firefox. Same result with them all. I will say that now the channel selected in the drop-down is 116, but right next to that drop down, it indicates "Current 149". That is also consistent regardless of which browser I use.
I've also tried the Netgear Genie App on my iPhone, as well as my Win 10 machine.
So, I don't know what's going on at all...
- vkdeltaJul 22, 2017NETGEAR Employee Retired
can you please post the screenshots of following?
1. screenshot of wifi config page.
2. Your ISP
3. your backup config file (you can PM me).
4. your FW version