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Forum Discussion

Pipan's avatar
Pipan
Aspirant
Jan 05, 2017

A few issues with USB Ready share on C7000 modem-router

Hi,   I have recently purchased this C7000, and I have had no luck with its USB ReadyShare. What happens:   I connected my USB 2.0 external hard drive to the USB port and shortly after it detecte...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jan 06, 2017

Hello Pipan

 

I would not recommend using a usb hub on the router but on the new drive did you format it for NTFS then plug it into the router? also are the external drives powered with there own power plug or are you using usb only to power the device you may need to use separate power.

 

DarrenM

  • Pipan's avatar
    Pipan
    Aspirant
    Jan 06, 2017

    Darren,

     

    Thanks for your response.

    I did not change the format as I was assuming that the format is already compatible. But other than that, the C7000 had detected the HDD a few times and I could acces files in it. So it showed an arratic behavior. And because I could access the HDD, I suppose that it received anough power. The light of the HDD came on as well. Interestingly, when I connected the HDD via the hub, the HDD started making some quiet noise.I googled it and found out that the HDD may not be receiving enough power. I changed the cable of the HDD (since it was not an OEM), and then the noise disappeared.

     

    Does changing the format to NTFS affect accessing some or all files?

     

    Thanks

      • Pipan's avatar
        Pipan
        Aspirant
        Jan 11, 2017

        Darren

         

        Thanks for your note. I had tried accessing Genie App on my phone, but the Readyshare did not show anything.

         

        I have Win 8 with downgraded optional Win 7. I tried those addresses in the link (without the \\) and neither could be accessed.