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Forum Discussion
googlypoo
May 24, 2017Follower
A few problems with CM400
Hi, I have had two problems that I believe are sourced to my NetGear modem. 1) Every 90 seconds (exactly!) when playing online games, my network drops for 4 seconds. I am on an ethernet conne...
Wyrm
Aug 09, 2017Initiate
Same problem here.
CM400 is working well and suddenly I lose internet. It happens usually around midnight in my case.
When I check the modem after losing internet, all the lights are green. But a few minutes after that it starts blinking from downstream light again.
Usually I pull out the power and plug it back again and that fixes.
My router is fine and I can access it internally, but there is no access to 192.168.100.1.
Browser is not an issue, I have a yellow triangle on interet access icon of windows taskbar.
Somehow I cannot access modem log page. It gives just rotating icon forever.
My firmware version is V1.01.18.
Update: My Upstream Bonded Channels power levels are at 51.0 dBmV for all 4 channels and there is no lock on channel 4. Could this be the source of the issue?
- DarrenMAug 10, 2017Sr. NETGEAR Moderator
Hello Wyrm
Yea it could be you may want to have your ISP check your levels they can typically do this with a remote tool they have.
DarrenM