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Forum Discussion
googlypoo
May 24, 2017Follower
A few problems with CM400
Hi, I have had two problems that I believe are sourced to my NetGear modem. 1) Every 90 seconds (exactly!) when playing online games, my network drops for 4 seconds. I am on an ethernet conne...
Wyrm
Aug 09, 2017Initiate
Same problem here.
CM400 is working well and suddenly I lose internet. It happens usually around midnight in my case.
When I check the modem after losing internet, all the lights are green. But a few minutes after that it starts blinking from downstream light again.
Usually I pull out the power and plug it back again and that fixes.
My router is fine and I can access it internally, but there is no access to 192.168.100.1.
Browser is not an issue, I have a yellow triangle on interet access icon of windows taskbar.
Somehow I cannot access modem log page. It gives just rotating icon forever.
My firmware version is V1.01.18.
Update: My Upstream Bonded Channels power levels are at 51.0 dBmV for all 4 channels and there is no lock on channel 4. Could this be the source of the issue?
DarrenM
Aug 10, 2017Sr. NETGEAR Moderator
Hello Wyrm
Yea it could be you may want to have your ISP check your levels they can typically do this with a remote tool they have.
DarrenM