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Forum Discussion
Tommiee
Dec 11, 2022Aspirant
AC-1200-C6230
Hi. I have an AC-1200-C6230. I noticed the 2.4GHz and 5 GHz lights were not on. I unplugged it as I have to do once in awhile when my Xfinity service messes up to fix the problem of being able to get...
plemans
Dec 11, 2022Guru - Experienced User
Not sure why/how it might have happened. We see it all the time where the wifi on/off button on the router gets hit and it causes issue but its not usually in the settings.
Eitherway I'm glad you got it working again
Tommiee
Dec 13, 2022Aspirant
Hi. Happy Holidays. So yeah, I probably pushed and possibly held the wifi on/off button when lifting it to dust under. Though I don't know for sure if doing so unticks the 2.4GHz & 5 GHz settings in the wireless settings. I guess the only way to know is to do it on purpose and then check my settings. But your explanation makes total sense. Thanks, Tommiee