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Forum Discussion
AC1200 C6220 WiFi radios not broadcasting
So in searching for relevant posts about my problem I find several old posts from other users who experienced what seems to be the exact same problem that I have encountered just starting on Sunday 8...
I appreciate your response to my post. Let me see if I can respond to your questions / suggestions. Much or all of my answers and statements I think are exactly consistent with prior user posts who encountered the same problem I have.
After a C6620 reboot the Power, Downlink, Uplink and Online LEDs are solid lit. The WiFi button LED, and the 2.4 GHz and 5 GHz signal LEDs are solid off.
The WiFi enable button can be depressed / held for 2 sec (per manual) or even longer (5 sec, 10 sec, etc.). This will result in the WiFi button LED to become solid lit, but both 2.4 Ghz and 5 GHz signal LEDs remain solid off. Any wireless network devices searching for either of these 2 broadcast signals will not find.
I have tried simple device reset (power cycle, and removing power cable for lengthy period), with no change to above described condition.
I have performed a factory default reset (using back recessed reset button). However, as described in prior user posts, using the NetGear setup wizard (with laptop PC connected to C6620 by ethernet cable) is no longer possible as whenever I attempt to connect to the C6620 (via routerlogin.net plus name and password) and then navigate the NetGear setup menu the C6620 will reset / reboot.
My C6620 modem WiFi gateway was working fine until this past Sunday, then noticed the WiFi was lost and now unrecoverable.
When connecting to the modem via ethernet after a factory reset, the first screen you should see in a web browser at 192.168.1.1 is the screen mentioning using the Nighthawk app to install the modem or down at the bottom there is a link to select that if you don't have a mobile device, select here and begin the setup routine using the web browser.
I think I understand what your are saying about beginning the setup routine (after the factory reset) using the web browser interface. This is what I did / am doing. From this point I was required to enter a new login password (to replace the default). But that is as much as can be accomplished, as any further configuration, menu navigation, etc., with the web browser interface gets interrupted by the C6620 resetting and rebooting.
I think this is the same experience that earlier user posts described.
Is the ISP cable connected when this reboot happens. Wonder if you try resetting the modem with out the ISP coax cable connected if the modem continues to reboot.
Well I did try resetting the modem both with and without the ISP coax connected, but have tried so many combinations of things that I can't remember whether I specifically did what you are asking. Will have to look at this again later.
I think simply trying to use the web browser interface to the modem connected via ethernet to my laptop PC is short lived that nothing can really be accomplished before the modem resets.