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owlette2's avatar
owlette2
Aspirant
Jun 24, 2020

ac1200 how do i stop others from using my router

the fa mily downstairs are using my service,how can i block them?

 

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Which model NG router do you have? AC1200 isn't a model#. 


    owlette2 wrote:

    the fa mily downstairs are using my service,how can i block them?

     


     

    • plemans's avatar
      plemans
      Guru - Experienced User

      AC1200 and AC1220 aren't models. 

      But your simplest route to keep others from using your router would be to change your wifi password and not to give them access to plugging a device into it. 

      go to netgear.com/support/   and type in your actual model. Then you'll have access to the manual that walks you through changing passwords. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Well is it a R#### or C#### or something like this? This would be a model number we are looking for. 


      owlette2 wrote:

      AC1220