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Forum Discussion
akpreucil
Jul 09, 2021Tutor
AC1200 WiFi Cable Modem Router(C6220) WiFi Files missing
Device: AC1200 WiFi Cable Modem Router Model: C6220 Firmware: 1.02.11 I bought this device on August 29, 2020 from Best Buy. The device was working fine until two nights ago. The WiFi suddenly ...
akpreucil
Jul 09, 2021Tutor
I am thinking that the device may need a software update. However, I am unable to perform the software update using the app from my phone since I cannot connect to the network via WiFi, and I do not have Anwhere Access turned on. Do you know if there is a way I can install a software update from my computer? Is there a way to turn on anywhere access via the browser (using 192.168.0.1)? I searched for a setting and found remote access, but the device still was not coming up on the app.
- antinodeJul 10, 2021Guru
> Model: C6220
> [...] Do you know if there is a way I can install a software update
> from my computer? [...]
Not from a computer or any other device.