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Forum Discussion

akpreucil's avatar
akpreucil
Tutor
Jul 09, 2021

AC1200 WiFi Cable Modem Router(C6220) WiFi Files missing

Device: AC1200 WiFi Cable Modem Router Model: C6220 Firmware: 1.02.11   I bought this device on August 29, 2020 from Best Buy. The device was working fine until two nights ago. The WiFi suddenly ...
olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Sep 01, 2021

Hi akpreucil,

 

We are sorry for the inconvenience this has caused you. 

 

tfeipel,

 

We would like to endorse you to NETGEAR Level 2 support team for callback. Please provide the following information:

 

Name:

Email:

Phone:

Preferred schedule (atleast 2 days ahead)

Timezone:

Device S/N:

 

Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.

 

I am looking forward to your response.

 

Regards,

 

Oliver

Community Team