NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Aregsand's avatar
Aregsand
Aspirant
Apr 19, 2018

Ac1600 C6250 connection issues

Modem started acting up after an outage 3 days ago. Comcast says there are no outages on their end. I removed a splitter and i didnt disconnect all night. Thats lasted one day. Im starting to get a little frustrated since it started happening 3 days after my return period ended. Please see attached screenshots and let me know if there is anything i can do.
Troubleshooting

3 Replies

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Apr 20, 2018

      I see T3 timeouts in your logs which typically is a Issue with the connection with the ISP you may need to have a tech come out and check things in your neighborhood.

       

      DarrenM

      • Aregsand's avatar
        Aregsand
        Aspirant
        Apr 24, 2018
        Thanks Darren,
        They insist its not on thier end so ive been hesitant to schedule a tech visit. Seems like i dont have much of a choice at this point. A week later and its much better but thats not saying much since im still disconnecting a few times a day.