NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AC1600 dropping connections for ~2 minutes randomly, sometimes 10 times in an hour
Basically my modem/router has been dropping connections left and right, the past week it's been doing it dozens of times per day, sometimes multiple times in the span of a few minutes. Not sure what'...
.
Getting some common event logs, don't really understand what they mean or if they'd help narrow down what's wrong:
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
SYNC Timing Synchronization failure - Failed to acquire FEC framing
No Ranging Response received - T3 time-out
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
F
Any help would be awesome, and if there's any other information I can provide that might help figure things out please let me know!
These errors tend to be line issues.
Remove any splitters, attenuators, amplifiers from your line.
Also, post a screen snip of the cable connections on here. They help in congunction with the actual logs.
and it probably does mean the isp needs to check the line. If they refuse to do so and blame it on 3rd party equipment, I've been forced to rent a modem before to prove to an isp that it was their line. once they fixed it, I went back to the old modem.