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AC1600 Modem/Router (Model No. C6250) Problems with WIFI
Within the last several months, I have noticed that when in my office (where I have the AC1600 [Model No. C6250] modem/router) I have had difficulty maintaining connections with my iPhone, iPad, and ...
Maybe a minute or less.
Has a factory reset and setup from scratch been performed?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Is IPv6 enabled on the modem?
What iOS versions are installed on your apple devices?
Thanks for your reply.
1) I have reset the modem/router a couple of times. However, I am not sure if I have done a "factory reset."
2) I am not sure how to do the channel check. I am in a rather rural area and don't have close neighbors. I can see in the router setting that no one else is connected to my router.
3) What is IPv6? Is that firmware? It says I am running firmware v1.01.13. I don't know if I can fix that.
4) I am running Mac 10.14.5 on my Macbook and iOs 12.3.1 on my iPad and iPhone