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Forum Discussion
SteveDavisPsyD
Jul 30, 2019Guide
AC1600 Modem/Router (Model No. C6250) Problems with WIFI
Within the last several months, I have noticed that when in my office (where I have the AC1600 [Model No. C6250] modem/router) I have had difficulty maintaining connections with my iPhone, iPad, and ...
- Jul 31, 2019
Maybe a minute or less.
FURRYe38
Jul 30, 2019Guru - Experienced User
Has a factory reset and setup from scratch been performed?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Is IPv6 enabled on the modem?
What iOS versions are installed on your apple devices?
SteveDavisPsyD
Jul 30, 2019Guide
I just discovered the channel setting and reset the channel. The 2.4 G was set to Auto. I moved that to channel 1. The 5G was set to channel 153. I moved it to channel 36.