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Forum Discussion
SteveDavisPsyD
Jul 30, 2019Guide
AC1600 Modem/Router (Model No. C6250) Problems with WIFI
Within the last several months, I have noticed that when in my office (where I have the AC1600 [Model No. C6250] modem/router) I have had difficulty maintaining connections with my iPhone, iPad, and ...
- Jul 31, 2019
Maybe a minute or less.
FURRYe38
Jul 31, 2019Guru - Experienced User
I would try the factory reset and set the modem up again from scratch. Use the manual channel configuration as well.
SteveDavisPsyD
Jul 31, 2019Guide
How long does the factory reset take?
- FURRYe38Jul 31, 2019Guru - Experienced User
Maybe a minute or less.
- SteveDavisPsyDJul 31, 2019Guide
So, I just performed the factory reset. Now I can't log into my router. When it asks me for the serial number (and I enter the correct number from the bottom of the modem/router), it tells me that the serial number is incorrect.
- SteveDavisPsyDJul 31, 2019Guide
I figured it out. Since I did the factory reset, my laptop had logged into another router in the house 🤦🏼‍♂️. Once I figured that out, everything is done and seems to be working better.
- FURRYe38Jul 31, 2019Guru - Experienced User
Glad you got it working.
Enjoy. :smileywink: