NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

fcabanski's avatar
fcabanski
Aspirant
Sep 24, 2017

AC1600 Wifi AC Slow Wireless Speed

100 megabit per second speed from Comcast.  Wired connection gets 100 megabits per second as tested with many different speed tests.

But my old laptop with wifi n had 5-20 megabits per second.

Purchased a new laptop with wifi AC.  It also gets only 5-20 megabits per second.

This is when the laptops are within 3 feet of the router.  I thought the AC wifi would get a better speed.

 

3 Replies

    • antinode's avatar
      antinode
      Guru

      > Thanks for the help.

         I'm sure that you're welcome.  Given the rate at which questions
      appear on these forums, it's not unusual for one to get pushed off the
      first screen (and ignored) on a busy day.  Especially when it lacks much
      basic information.

      > AC1600 Wifi AC Slow Wireless Speed

         "AC1600" is a speed, not a model number.  Ever helpful, Netgear
      product packaging emphasizes speeds like "AC1600", but that's not the
      model identifier.  When you get the model number, you might also collect
      the firmware version number.

      > Purchased a new laptop with wifi AC.  It also gets only 5-20 megabits
      > per second.

         Is it connected to the 2.4GHz radio or the 5GHz radio?

         Have you tried different settings under ADVANCED > Setup > QoS Setup?
      ("Enable WMM (Wi-Fi multimedia) settings ..." and "Turn Internet Access
      QoS On".  How are they set now?)

      • fcabanski's avatar
        fcabanski
        Aspirant

        Thanks for the reply.

        it was that it wasn't connected to the 5G.  Now it's getting the 100 mbps my Comcast service allows.  It's terrific.

        The model is C6250.

         

        Thanks