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Forum Discussion
password123
Aug 05, 2022Aspirant
AC1600 WiFi Cable Modem Router (C6250) Firmware Update
Does anyone know how to manually run a firmware update for this product?
FURRYe38
Aug 05, 2022Guru - Experienced User
ISP is responsible for pushing FW updates to C and CM series modems.
- plemansAug 06, 2022Guru - Experienced User
What firmware version is yours on?
You can check your version with the version your ISP currently supports.
But FURRYe38 is correct, the end user can't update the device. Its pushed from the ISP as part of its provisioning for the device.
- password123Aug 06, 2022Aspirant
My current version is V1.02.02
Can you explain in layman's terms how I should proceed?
- FURRYe38Aug 06, 2022Guru - Experienced User
Are you experiencing problems with the modem? If so, give us some details on what your having problems with.
If we can determine or help solve the problem, then this would be first step.
Otherwise you'll need to contact your ISP and ask them about updating the modems FW. We can not do anything to effect this nor can users.