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Forum Discussion
AC1600 WiFi Cable Modem Router (C6250) Firmware Update
Does anyone know how to manually run a firmware update for this product?
What firmware version is yours on?
You can check your version with the version your ISP currently supports.
But FURRYe38 is correct, the end user can't update the device. Its pushed from the ISP as part of its provisioning for the device.
My current version is V1.02.02
Can you explain in layman's terms how I should proceed?
Are you experiencing problems with the modem? If so, give us some details on what your having problems with.
If we can determine or help solve the problem, then this would be first step.
Otherwise you'll need to contact your ISP and ask them about updating the modems FW. We can not do anything to effect this nor can users.
I'm supposed to have speeds around 100 mbps and it's consistently around 20-30 mbps.
are you testing hardwired?
Over wireless? And if wireless, what band are you testing on?Do you have a screen snip of the cable connections page (shows the upstream/downstream info) and the event logs?
