NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AC1750 (C6300) suddenly dropping wifi connection on ALL devices
Bought this dual model/router in early 2020. It's been working fine ever since. Last weekend, we installed a new Nest camera and ever since then (coincidence?) the wifi signal has been dropping on AL...
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
as a power off for 1 minute then back ON with the ISP modem been performed?
Thanks for your reply. I have powercycled the modem a couple times before and it did not help previously.
Last time, I took the channels off auto and I selected 9 for the 2.4G (because 1, 6, and 11 were heavily used) and 149 for the 5G. I've attached the images below. I live in a townhome so there are a number of competing neighbors, at least 11 - 18.
Currently, it seems the latest fix is holding without any disconnections -- which was yesterday I reset to factory and kept the default network names ("Netgearxx") as well as found a less congested channel.