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Forum Discussion
Inernot44
Aug 01, 2022Aspirant
AC1750 C6300v2 Modem/Router No internet LED light
I’ve got a AC1750 C6300v2 Modem/Router and the internet LED light isn’t on. Still have internet, but streaming is slow and continually drops. When speaking to Optimum internet provider, they said...
FURRYe38
Aug 01, 2022Guru - Experienced User
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html