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Forum Discussion
DavidL12
Jul 05, 2022Follower
AC1750 Cable Modem Router C6300v2
Can't wireless connect to my HP OfficeJet Pro 9010 printer. My desktop computer shows this router as NETGEAR00 (don't know if those are zeroes or "oh"s), but my Samsung tablet shows it as NETGEAR=5g and hooks up just fine. What's going on?
1 Reply
- michaelkenwardGuru - Experienced User
DavidL12 wrote:
Can't wireless connect to my HP OfficeJet Pro 9010 printer.
Best thought of the other way round.
"Can't connect printer to wifi."
The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.
Installing HP wireless printer software | Wireless Printing Center | HP® United Kingdom
The router just broadcasts wifi. It is then down to the printer to play ball. There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.
Where possible, using the WPS feature can simplify things.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.