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Forum Discussion
Needz
May 31, 2017Follower
AC1750 Model C6300 WiFi Cable Modem Router No WiFi lights
Just moved into an apartment and plugged my modem/router in and it was working fine off of the previous residents connection. WiFi and everything. This morning I have Spectrum (Time Warner Cable) co...
Thomas22580
Jun 20, 2017Aspirant
I fight with the same issue, do you found a solution? i just figured the following sympthome;
When router was normally used it was on the following setting: ROUTER MODE ON
When i connected the router to Spectrum the router booted in: ROUTER MODE OFF
but i can not a fix on it yet... and spectrum says we do not know anything, even though i used same router with spectrum on old location...
- AaeolienAug 01, 2017Star
Have you found any fix for this? I spent 7 hours with Spectrum support yesterday and have the exact same problem. Factory reset of router/modem without Spectrum cable line plugged in, I have WiFi access to the internal network (no internet obviously). Plug in cable line and wifi turns off and no access to any settings.
- DarrenMAug 03, 2017Sr. NETGEAR Moderator
It does sound like something is wrong with the coding from the ISP I would ask for L3 or tier 3 support when calling in they have a better idea how to fix these issues rather than a L1 or tier 1 rep.
DarrenM