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Forum Discussion
Needz
May 31, 2017Follower
AC1750 Model C6300 WiFi Cable Modem Router No WiFi lights
Just moved into an apartment and plugged my modem/router in and it was working fine off of the previous residents connection. WiFi and everything. This morning I have Spectrum (Time Warner Cable) co...
Aaeolien
Aug 01, 2017Star
Have you found any fix for this? I spent 7 hours with Spectrum support yesterday and have the exact same problem. Factory reset of router/modem without Spectrum cable line plugged in, I have WiFi access to the internal network (no internet obviously). Plug in cable line and wifi turns off and no access to any settings.
DarrenM
Aug 03, 2017Sr. NETGEAR Moderator
It does sound like something is wrong with the coding from the ISP I would ask for L3 or tier 3 support when calling in they have a better idea how to fix these issues rather than a L1 or tier 1 rep.
DarrenM