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Forum Discussion
Scott5485
Jun 09, 2023Aspirant
AC1750 WiFi Cable Modem Router (C6300v2)
I have Spectrun. Tech was here today and checked network. His speed check was 330 mbps before router. Speed check with computer was 250. Is there an issue with netgear? Is there a fix? I just did a s...
Scott5485
Jun 09, 2023Aspirant
I have Spectrum. Tech was here today and checked network. His speed check was 330 mbps before router. Speed check with computer was 250. Is there an issue with netgear? Is there a fix? I just did a speed check...148 mbps. Any idea whats going on with system?
Scott5485
Jul 05, 2023Aspirant
Can open app. Say no wi-fi. I go to play and download app as instructed. Say can't connect to app. No wi-fi. I'm download app via wi-fi. Any ideas. Trying to update software.
- KitsapJul 06, 2023Master
Scott5485 wrote:Can open app. Say no wi-fi. I go to play and download app as instructed. Say can't connect to app. No wi-fi. I'm download app via wi-fi. Any ideas. Trying to update software.
Difficult to decipher and I do not understand what you are trying to say. Complete sentences please.
Above statement is inconsistent with your statement about using a desktop computer hardwired to your router.
- Scott5485Jul 09, 2023Aspirant
Can't open app. Says no wi-fi. I go to play and download app as instructed. Says can't connect to app. No wi-fi. I'm download app via wi-fi. Any ideas. Trying to update software. Please review attached screen shot attached.
- KitsapJul 09, 2023Master
Scott5485 wrote:Can't open app. Says no wi-fi. I go to play and download app as instructed. Says can't connect to app. No wi-fi. I'm download app via wi-fi. Any ideas. Trying to update software. Please review attached screen shot attached.
Close the mobile application. It will not do you any good without Wi-Fi.
Start troubleshooting by looking at the LED indicators on the front of your C6300v2. If you go to the top of this page to the Downloads section, put in your model number and download the user manual. Starting on page 100 of the manual is a section on Troubleshooting With the LEDs. There are several indicators that pertain to the Wi-Fi. Which LEDs are lit and which are not? Maybe you have accidentally turned the Wi-Fi off with the manual switch?
Can you connect to the router with your desktop computer? With no Wi-Fi, you will have to use an Ethernet cable between the computer and the router.