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Forum Discussion
GNM638
Jan 10, 2021Follower
AC1900 C7000v2 partial connectivity with Xfinity internet
I installed and activated AC1900 Nighthawk with Xfinity techsupport by telephone today. Everything seemed OK except I could not use Chrome or access gmail from my HP desktop Windows 10 computer nor c...
FURRYe38
Jan 11, 2021Guru - Experienced User
Any Wifi Neighbors near by? If so, how many?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853