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Forum Discussion
scienceteacherr
Sep 13, 2019Aspirant
AC1900
I have had this Cable Modem Router for 1 1/2 to 2 years. In the past month, it has dropped the internet on an almost daily basis. Contacted our local Cable Co., and they suggested a "power Cycle off"...
scienceteacherr
Sep 13, 2019Aspirant
Yes, ISP checked signal coming in. It was determined that the Router is what disconnected.
Yes, it affects bot wired and wireless, as the "Internet" led light is completely off. After the power cycle, it comes back on, and all is good foe maybe a day.
Several Wireless networks nearby (Townhouse community). But the outage affects both wired and wireless.
FURRYe38
Sep 15, 2019Guru - Experienced User
Factory reset the modem and set it up from scratch.
You maybe in a wifi congested area as well.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
You might reduce the power out put of the wifi radios from 100% to75 or 50% and see. Under Advanced Tab/Advanced Settings/Wireless Settings