NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mtlwrx's avatar
mtlwrx
Aspirant
Jun 06, 2023

AC1900Modem/Router- I cannot finish network setup-

I left the network set up page before I finished it. I cannot find that page again to finish the network set up. Now, I have no network  #networksetup
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 06, 2023

Factory reset the modem and setup from scratch. A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser.

 

Besure to clear out all browser caches.

Try using a different browser. MS Edge, Firefox or Opera is recommended.

 

Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router

mtlwrx's avatar
mtlwrx
Aspirant
Jun 07, 2023

ADDITION TO MY REPLY

I cannot get "The Set Up Wizard" to appear 

Is there any downloadable software available for this piece?

Thanks

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 08, 2023

    Nothing seen at 192.168.1.1 in a web browser on a wire connected PC? 

     

    Last resort, you might try a 30-30-30 reset,

    mtlwrx wrote:

    ADDITION TO MY REPLY

    I cannot get "The Set Up Wizard" to appear 

    Is there any downloadable software available for this piece?

    Thanks