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Forum Discussion

obdiane's avatar
obdiane
Follower
Dec 26, 2016

Added a 3rd laptop takes internet down

Using C6300 and I have 2 laptops logged into the Internet and when I add a 3rd laptop it takes the internet down.  Since the 3rd laptop was new I returned it but now the replacement laptop is causing...
Troubleshooting
willieaames's avatar
willieaames
Aspirant
Dec 27, 2016

Possible fixes:

Router configuration, browser's security, VPN's (cisco, windows vpn, etc), virus possibly (check c:\windows\system32\drivers\etc for host file ((open it with notepad to check if there's any unwanted sites)))

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Dec 28, 2016

    Hello obdiane

     

    Have you updated the laptops wireless drivers?

     

    DarrenM