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Forum Discussion
admin interface doesn't support https?
Device is a CM1000v2 cable modem; hardware 2.02 firmware V10.01.07 and seems to be current. I'm surprised that the admin interface is not TLS enabled, and that there is nothing listening on 443? ...
So Comcast recently revamped their my device info page and they said that the CM2000 as of now is not recommended for their network, neither is it approved for Next Gen Speeds. (mid split) I was wondering why this is so? They really dont give any information other than its not supported by them or Netgear anymore. However its sister, the CM2050V is supported for next gen speeds, and recommended. I was wondering where the responsibility lies for this device to get approved for their network? The list is constantly updated as of now the CM2000 is not recommended.
Even the Arris S33 is supported and recommended.
PDF of supported and unsupported devices.
https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2023.09.25%20Full%20List%20of%20Compatible%20Devices.docx-%20vF.pdf
Thats there "recommended" list.
Its still compatible and supported under the "Full List of Compatible Devices" list.
Sadly that means nothing to them, as far as they told me. The compatible and recommended list are completely different things. Until they add it to the recommended list, they wont support it by pushing firmware updates.
Netgear seems to get the short end of the stick when it comes to modems I have seen.Thats there statement:
"Below is a full list of compatible devices. However, we suggest using a device marked “recommended” to ensure the
most reliable experience based on performance and compatibility with our Xfinity 10G Network. <Again, this is a suggestion, and doesn't specifically say otherwise.
Devices not shown on this list are either incompatible with the Xfinity 10G Network or no longer supported by the
device manufacturer."This is there statement. CM2000 I believe is supported on other ISPs AND by NG. CC/XF have to stand by this statement or change it.
Something you and the ISP have to haggle with unfortunately. I presume nothing NG can do. And beyond forum help here.
If it does not get added to the recommended list Netgear will have to alter the packaging for the modem. They can also probably do something about it as well, cause it will hurt their sales.
Someone is going to get awfully confused when they buy this modem and expect support for the device from the ISP.
This will make to where they will blame your modem if you are not getting said speeds.
There is something fishy going on with Netgear, Cable Labs, or Comcast to not get this modem added to the recommended list.
All things considered, the new device list is literal, meaning its supported or its not.