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Forum Discussion
woody_weaver
Nov 20, 2023Follower
admin interface doesn't support https?
Device is a CM1000v2 cable modem; hardware 2.02 firmware V10.01.07 and seems to be current. I'm surprised that the admin interface is not TLS enabled, and that there is nothing listening on 443? ...
FURRYe38
Oct 02, 2023Guru - Experienced User
Thats there "recommended" list.
Its still compatible and supported under the "Full List of Compatible Devices" list.
strykerzr350
Oct 02, 2023Guide
Sadly that means nothing to them, as far as they told me. The compatible and recommended list are completely different things. Until they add it to the recommended list, they wont support it by pushing firmware updates.
Netgear seems to get the short end of the stick when it comes to modems I have seen.
- FURRYe38Oct 02, 2023Guru - Experienced User
Thats there statement:
"Below is a full list of compatible devices. However, we suggest using a device marked “recommended” to ensure the
most reliable experience based on performance and compatibility with our Xfinity 10G Network. <Again, this is a suggestion, and doesn't specifically say otherwise.
Devices not shown on this list are either incompatible with the Xfinity 10G Network or no longer supported by the
device manufacturer."This is there statement. CM2000 I believe is supported on other ISPs AND by NG. CC/XF have to stand by this statement or change it.
Something you and the ISP have to haggle with unfortunately. I presume nothing NG can do. And beyond forum help here.
- strykerzr350Oct 02, 2023Guide
If it does not get added to the recommended list Netgear will have to alter the packaging for the modem. They can also probably do something about it as well, cause it will hurt their sales.
Someone is going to get awfully confused when they buy this modem and expect support for the device from the ISP.
This will make to where they will blame your modem if you are not getting said speeds.
There is something fishy going on with Netgear, Cable Labs, or Comcast to not get this modem added to the recommended list.
All things considered, the new device list is literal, meaning its supported or its not.- FURRYe38Oct 02, 2023Guru - Experienced User
Something NG themselves and the ISP have to work out. If the ISP isn't going by what they put in the list, this seem on the ISP.
Also might some agents not really wanting to do there job or a good job and get whats ON there list, recommended or in the compatible list, online if users have the CM2000.
The only thing different between the CM2000 and the 2050 is that the 2050 has RJ11 phone support. Nothing different otherwise. Not sure why the ISP would not have the CM2000 on for those customers who don't wan't phone service thru the ISP. But of course, lets push customers so they spend more money. Never have liked CC/XF and glad there not in my region. Would rather have dial up if they were the only ISP available.
Good Luck man.