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rbrodoski3's avatar
rbrodoski3
Aspirant
Dec 17, 2021

All lights are green but still no internet

Hoping for some HELP!!!! I recenlty reset my modem (CM500) and TP Link router (no current issues) now all of my lights turn green on both devices except for the ethernet light on the CM500 modem.  It...
plemans's avatar
plemans
Guru - Experienced User
Dec 17, 2021

If the ethernet port is blinking, it means its processing traffic. 

Try powering off the modem for 2 minutes, then connect your pc/laptop directly to the modem and power the modem on. 

give it several minutes to boot/connect and then see if you can access the internet. 

  • rbrodoski3's avatar
    rbrodoski3
    Aspirant
    Dec 17, 2021

    I have actually tried all those things. Is there something software wise from the modem could be causing the issue??

    • plemans's avatar
      plemans
      Guru - Experienced User
      Dec 17, 2021
      rbrodoski3 wrote:

      I have actually tried all those things. ----And what happened? did the computer connect? 

       

      • rbrodoski3's avatar
        rbrodoski3
        Aspirant
        Dec 17, 2021

        I wish i could say yes but nothing. For what ever reason it shows all my lights green again except for the ethernet port flashing rapidly and not internet connection.