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Forum Discussion
MayoMane
Jul 12, 2023Aspirant
All lights blinking. No service. CM500
All lights are green and the service is still spotty. The ISP isn’t much help. What should I do? I’ve done plenty of reboots.
MayoMane
Jul 12, 2023Aspirant
Cox
I just noticed they upgraded me to 500mbs speed. Which I never asked for. Think that is too much for the modem?
I just noticed they upgraded me to 500mbs speed. Which I never asked for. Think that is too much for the modem?
FURRYe38
Jul 12, 2023Guru - Experienced User
It's rated up to around 600Mpbs
Would need to see the cable and event logs...
- MayoManeJul 12, 2023AspirantIt won’t load the page to get modem info. I tried it last night too to no avail
- FURRYe38Jul 12, 2023Guru - Experienced User
Try a factory reset by pressing the reset button in back for 10 seconds then release?
What's the brand and model of the external wifi router connected to the CM modem?
- MayoManeJul 12, 2023AspirantI did the factory reset and still can’t access the modem’s page.
whenever I do a power cycle I get an okay connection for a while but then it goes to **bleep** again. I thought it could be a coax cable issue but I’ve replaced it and it’s not helping