NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

pmc3050's avatar
pmc3050
Tutor
Jul 22, 2017

Amber Upstream Light

I have a C6300 AC1750 modem & router with firmware version 2.01.20 (I think this is the most current version). The upstream light is amber, and I find that I occasionally have connectivity problems. ...
Troubleshooting
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
Aug 07, 2017

sorry, still cannot see it.

  • Aromero970's avatar
    Aromero970
    Aspirant
    Aug 07, 2017

    Can plz tell me what am I so pose to be looking for and do I look in my log or event log cause there are two logs 

    • Aromero970's avatar
      Aromero970
      Aspirant
      Aug 12, 2017

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Aug 14, 2017

        Hello aromero970

         

        You have alot of T3 timeouts this indicates a issue with the cable signal I would suggest having a tech sent out from your ISP to check the lines in your home and outside the home.

         

        DarrenM