NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Amber Upstream Light
I have a C6300 AC1750 modem & router with firmware version 2.01.20 (I think this is the most current version). The upstream light is amber, and I find that I occasionally have connectivity problems. ...
Is your modem provisioned? If not provision it.
also, your upstream power is very high. This is due to either outside cabling or extra splitters in your house.
first thing you want to check is provisioning.
what happens when you try to connect via ethernet and go to www.google.com ?
The modem was provisioned and there is one splitter in the house. Comcast is coming out for a third time tomorrow. Why is it that their equipment works but Netgear equipment does not work? I thought Netgear equipment was better?
What is the problem you are facing (it is not clear with the original post)? Is it just Amber LED? or no internet at all?
Please post the event logs as well.
Amber LED is typically not comcast devices and specific to NTGR devices to show non-bonded upstream. You can probably plugin comcast device and see what is the upstream power and if the upstream is actually bonded.
The amber led light for upstream is lit. THere is no internet available when this light is lit. I looked at the event logs and it seems the system is getting a flood alert of some sort every few minutes. Devices are able to connect but there is no internet. The upstream channel that is locked has a power of 52 db or something. I'm not home now so I can't get the exact terminology.