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Forum Discussion

JC5625's avatar
JC5625
Aspirant
Sep 04, 2016

App won't start

I have an computer training app I use on my ipad and iphone most every day and have never had a problem accessing my account. Yesterday I went to use it and it wouldn't let me log on either device. I...
c3700
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Sep 06, 2016

Hello JC5625

 

Have you tried to find any ports that the app may use and try to port forward those?

 

DarrenM

JC5625's avatar
JC5625
Aspirant
Sep 06, 2016

Darren,

 

I called the software company and they suggested another port that I should forward to.

 

Thanks for your help, the app works perfectly again.