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Arlo/Netgear PGZNG1 (ADT Pulse) no longer connecting.
Hello, Not sure this is the correct place to post, but I'd appreciate some help if it is available. Setup: Netgear CM1000 Cable Modem Eero Mesh Router Network Netgear/Arlo PGZNG1 V2 (ADT) Gatewa...
Sorry - was rushed in the initial post as dinner was being served.
Just a bit more info on the setup (unchanged for three years except the power outage):
CM1000 -> eero gateway -> Linksys unmanaged switch 8-ports -> 8 Cat-5 cables runining to 8 devices, one of which is the gateway.
We bypassed the switch and plugged the gateway directly into the eero gateway:
CM1000 -> eero gateway -> gateway
and the result was the same. Just the green powerllight, no other actuvity.
At their (ADT's) insistance, I called both my ISP and eero tech support, both of which said there was no port blocking and no firmware upgrades dating back to before the gateway stopped working.
Hope this helps. Thanks again.