Arlo/Netgear PGZNG1 (ADT Pulse) no longer connecting.

Hilarious... the tech rep was a no-show for our virtual/phone appointment on Friday. I made another appointment for next Friday. Today, I thought about hard wiring the ADT gateway into my fully functioning WiFi Orbi, found a long cable, walked over to the ADT gateway and notice lots of lights are on. Login to ADT Pulse account and sure enough, there is my stuff. WTH? In the appointment I had used the words you gave me, wondering if the tech just did their thing remotely and decided they didn't need to talk to me. 

So, I have no clue why, but it is working now. I'm guessing ADT reset/recalibrated/whatever my gateway remotely. I wish I knew why/what, and I plan to keep my next appointment and hopefully talk to a tech so I can understand it all for future. 

Thank you, I'm going to give you credit for success. :-)