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Forum Discussion

nghappy's avatar
nghappy
Aspirant
Jul 03, 2022
Solved

Attached new CM700 to my old R7000

I replaced my CM500 which had stopped working with a new CM700 today.  I connected my Surface Pro 6 running Windows 10 directly to the CM700 and contacted my ISP (WOW).  I gave the ISP the MAC addr f...
  • nghappy's avatar
    nghappy
    Jul 03, 2022

    Hi Guru,

    Thanks for responding. Problem wasn’t the Netgear modem nor the Netgear router. The cable between the router and modem is okay, but the 3’ cable from the router to the computer is the culprit. Once I replaced this cable, everything is working perfectly.

    Thanks for your response. I appreciate it very much.

    Best regards,
    Ralph

nghappy's avatar
nghappy
Aspirant
Jul 03, 2022

Hi Guru,

Thanks for responding. Problem wasn’t the Netgear modem nor the Netgear router. The cable between the router and modem is okay, but the 3’ cable from the router to the computer is the culprit. Once I replaced this cable, everything is working perfectly.

Thanks for your response. I appreciate it very much.

Best regards,
Ralph

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 03, 2022

CAT6 is recommended. 

 

Enjoy. 😉