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Forum Discussion

mpgrant14's avatar
mpgrant14
Aspirant
May 04, 2017

Authentication problems with tablet (Samsung) and cell phone (MotoG) with C6250

Overnight, phone and tablet indicated authentication problems connecting to the C6250 WiFi

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello mpgrant14

     

    Have you tried to forget the network on those devices and then reconnect?

     

    DarrenM

    • mpgrant14's avatar
      mpgrant14
      Aspirant

      Darren, Thanks for your thoughts.  I unplugged the C6250 twice, and shut down the computer .  I waited and found no changes, so I gave up and wondered if I needed a new router/WiFi.  I walked away from the machine and seeveral hours later, all was fine.  I have concluded the problem was with my ISP, Comcast.  Again my thanks