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Forum Discussion
Buelle99
Oct 04, 2022Follower
AX1800 - Not connecting
We successfully connected the extender to our modem and all worked fine for 9 days. Today, it stopped working and said it can't find router. We reset and repeated the set up and still not working. ...
CrimpOn
Oct 04, 2022Guru - Experienced User
The first step is usually to identify the make/model of the ISP device and the Netgear device. AX1800 is a marketing term describing some fantastical ideal of bandwidth (which bears no relation to reality). The actual model number will be on the product label on the bottom of the device.
It appears that the terms "modem" and "router" refer to the same device?
(The devil is in the details, or so I have read.)